Privacy Policy

Last updated: March 11, 2026

VNM SaaS ("we", "us", "our") values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use VNM SaaS applications and our website.

Data Collection

We collect the following types of information:

• Anonymous usage metrics to understand how you interact with VNM SaaS
• App performance data to identify and fix technical issues
• Device information including OS version and device model
• Error reports to improve app stability and reliability
• Account information you provide during registration (email, name)

Data Usage

We use the collected data exclusively to:

• Improve app performance by identifying bottlenecks and optimising features
• Fix technical issues quickly and efficiently
• Enhance features based on user behaviour and feedback
• Communicate with you about service updates and important changes

Security Measures

Your data is protected with industry-standard security:

• Encryption protocols for data transmission and storage (TLS 1.3, AES-256)
• Regular security audits to identify and address vulnerabilities
• Secure storage systems with access controls and monitoring
• Data anonymisation to protect your identity where possible
• Per-tenant isolation of build artifacts and configuration data

Data Sharing Policy

We respect your privacy and do not sell your data to third parties. We may share data only in these limited circumstances:

• With essential service providers who help us operate VNM SaaS
• When legally required by court order or regulatory authorities
• When you explicitly request it for data portability

User Rights

You have full control over your data:

• View your data at any time through your account settings
• Delete your data permanently from our systems
• Stop analytics by opting out in app preferences
• Download your data in a portable format
• Update your information to keep it accurate

Policy Updates

We may update this policy from time to time. When we make significant changes:

• You will receive in-app notifications
• We will send email updates to your registered address
• The effective date at the top will be updated

Contact

If you have questions about this privacy policy:

• Email: privacy@vnmsaas.com
• General enquiries: hello@vnmsaas.com
• Response time: Within 48 hours